Add an email account to Outlook

Outlook won't accept my password

If Outlook won’t accept your password and you know you’re using the password for your email account, you might have an email account that requires additional security.

Gmail, Yahoo, iCloud, Outlook.com, and AOL accounts all use two-factor authentication to help verify that you’re the person trying to access your email account.

To add your email account to Outlook, you’ll need an app password, also known as an application password. This is a different password than your regular email account password. One way you'll know you need an app password is if you see the following message: 2-factor authentication is set up for your account. Please sign in using your application password.

The steps to obtain an app password are different for each email provider. Enter your incoming and outgoing server settings and then select Next.

Use advanced setup to add a third-party MAPI email account to Outlook for Windows

If you are using a third-party MAPI provider, download and configure the MAPI email provider application as suggested by provider company.

1. Open Outlook and select File > Add Account.
2. On the next screen, enter your email address, select Advanced options, check the box for Let me set up my account manually, and select Connect.
3. On the Advanced Setup screen, select Other.
4. On the Other screen, choose the type of server to connect to from the list.
    Note: The Other option and your account type listed under it will only appear if you’ve properly installed and configured the MAPI provider.
5. Click Connect.
6. The third-party MAPI provider application installed on your machine should launch.
7. Finalize the account setup by following the MAPI provider's instructions.